Model : KDL 40S5100
Product Features :
- Full Hd 1080P Resolution And Stunning Contrast
- Features Advanced Contrast Enhancer Ace For An Impressive Dynamic Contrast Ratio Of 30 000 1 And Bravia Engine
- The Bravia S Series Kdl40S5100 Has 6 Hd Inputs Which Are Provided To Connect All Of Your Hd Devices
- Signal Compatibility is about 1080P
- Compatibility is Vesa 300 Mm X 300 Mm
>> prices went down some
For I don t know how many years I have been buying sony products and they never let me down not one time still a great buy if you are on a budget
>> Junk
This is the 2nd Sony I ve purchased I guess I can be criticizd for making a mistake twice as the other Sony we had went completely out after 3 years Worked fine for about 13 months then approximately 1/5th of the screen started going out and it s now just a black band along the right side Repair man is on the way again I won t buy another Sony TV and I can t recommend any Sony
>> I will never buy another Sony Product
We literally bought four 4 of these pieces of junk starting Super Bowl Sunday Feb 7 2010 through Feb 28 2010 Each one had issues within 2 5 days We took all four 4 back based upon the advice of Sony Technicians and I tried to call Sony to seek help I spent a total of 4 1/2 hours over 5 days on the phone mostly on hold waiting to talk to a person I finally was told that is beyond our control you need to talk to someone in Customer Relations FYI if you try to call Customer Relations at 1 239 768 7547 which by the way is the number that is listed on Sony s web site the first thing you will notice is it is a long distance call The second thing you will notice is you will be on hold for a minimum of 30 minutes waiting to talk to someone The third thing you will find is that you aren t calling Sony Customer Relations at all
You are calling Product Support who will ask you dozens of the same question until you have wasted more of your day and money on the long distance call Only after you get so angry you are ready to spit nails do they say you need to talk to someone in Sony Customer Relations Then the fun really begins as Sony Customer Relations is only open on Monday through Friday On top of that they are never available and you will be on hold for another 30 or more minutes Someone may finally get on the line but each time in my case it was the person I just talked to and they suggested I call back the next day When I refused they said the Customer Relations Staff was very busy and could not get to my call Geez I wonder why Could it be because their products are junk
See the pattern here And after your blood pressure is sky high then you will have a person come on the phone and tell you that Sony does not compensation Customers for time and inconvenience Anyone else see the problem here The sad part is we were willing to try the new Sony KDL40 EX400 but we asked Sony to send us a 40 00 set of the Sony HDMI cables for our tv at no charge as they are unavailable at the stores in our areas Sony was only willing to allow us to buy the cables from them Apparently they do not care about their Customers I told them that I no longer buy Sony and I will make sure no one else makes the same mistake They kept apologizing but not one person was willing to step up and do something to fix the problems they caused
This company isn t the Sony you and I grew up with They are a joke their products are junk and their Customer Service is the worst I have ever experienced
